for the online shop atwww.optosol.de
of
OPTOSOL Chemische Produkte GmbH
Oskar-von-Miller-Straße 6-8
83714 Miesbach
Germany
Phone: +49 (0) 8025 993 999 0
Email:info@optosol.de
(hereinafter: Provider)
for the sale of products to consumers and entrepreneurs
(hereinafter: Customers)
The sale of the Provider's products offered via the online shop at the URL mentioned above is exclusively based on the following General Terms and Conditions (GTC) in the version valid at the time of the conclusion of the contract.
These GTC apply exclusively. Deviating terms and conditions of the customer do not apply, unless the provider and the customer have expressly agreed otherwise.
The subject of the contract is the one-time delivery of goods.
The offers on the Provider's website represent a non-binding invitation to the customer to order products (goods/services). By submitting the order (clicking the button "order now with obligation to pay") on the Provider's website, the customer submits a binding offer to conclude a contract.
The confirmation of receipt of the order follows immediately after sending the order and generally does not yet constitute acceptance of the contract. The Provider can declare acceptance within five days by sending a written order confirmation or an order confirmation in text form (fax or e-mail), whereby the receipt of the order confirmation by the customer is decisive, or by delivering the ordered goods, whereby the receipt of the goods by the customer is decisive, or by requesting payment from the customer after placing the order. If several of the aforementioned alternatives exist, the contract is concluded at the time when one of the aforementioned alternatives occurs first. If the Provider does not declare acceptance within the aforementioned period, this is considered a rejection with the consequence that the customer is no longer bound by his declaration of intent.
When submitting an offer via the Provider's online order form, the contract text is stored by the Provider and sent to the customer after sending his order together with these GTC in text form (e.g. e-mail, fax or letter).
In addition, the contract text is archived on the Provider's website and can be accessed free of charge by the customer via his password-protected customer account by entering the corresponding login data, provided that the customer has created a customer account in the Provider's online shop before sending his order.
Before submitting the binding order via the Provider's online order form, the customer can continuously correct his entries using the usual keyboard and mouse functions. In addition, all entries are displayed again in a confirmation window before the binding submission of the order and can also be corrected there using the usual keyboard and mouse functions.
The German and English languages are available for the conclusion of the contract.
The prices listed on the Provider's website at the time of the order apply. All prices include statutory value-added tax and the respective shipping costs listed.
The payment methods listed on the Provider's website are available.
If the customer is in default of payment, the Provider is entitled to demand default interest from consumers at a rate of five percentage points and from entrepreneurs at a rate of nine percentage points above the base rate of the European Central Bank. In the event that the Provider asserts further damage caused by default, the customer has the opportunity to prove that the asserted damage caused by default did not occur at all or occurred to a lesser extent.
The delivery times can be found on the Provider's website. The Provider points out any deviating delivery times on the respective product page. The start of the delivery time specified by the Provider requires the timely and proper fulfillment of the customer's obligations, in particular the correct indication of the delivery address within the scope of the order.
If goods are delivered by a forwarding agent, delivery will be made – unless otherwise agreed – "free kerbside", i.e. up to the public kerbside closest to the delivery address.
The delivered goods remain the property of the Provider until full payment.
If the customer is an entrepreneur, the following applies in addition: The Provider retains ownership of the goods until all claims from an ongoing business relationship have been settled in full. The customer is entitled to resell the reserved goods in the ordinary course of business; the customer assigns all claims arising from the resale – regardless of any connection or mixing of the reserved goods with a new item – to the Provider in advance in the amount of the invoice amount, and the Provider accepts this assignment. The customer remains authorized to collect the claim even after the assignment. The Provider's authority to collect the claim itself remains unaffected by this.
Consumers have a statutory right of withdrawal. A consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor self-employed. The details of the right of withdrawal result from the separately issued withdrawal instruction of the Provider.
The statutory liability for defects applies. Deviating from this, the following applies to contracts for the delivery of goods:
If the customer is an entrepreneur, the following applies deviating from the above warranty provisions:
The liability limitations and shortened deadlines regulated above do not apply
The Provider is liable to the customer for all contractual, quasi-contractual and statutory, also tortious claims for damages and reimbursement of expenses as follows:
The Provider is liable without limitation for any legal reason in case of intent or gross negligence, in case of intentional or negligent injury to life, body or health, due to a guarantee promise, unless otherwise regulated in this regard, or due to mandatory liability such as under the Product Liability Act.
If the Provider negligently violates an essential contractual obligation, liability is limited to the contract-typical, foreseeable damage, unless liability is unlimited according to the preceding paragraph. Essential contractual obligations are obligations that the contract imposes on the Provider according to its content to achieve the purpose of the contract, the fulfillment of which enables the proper execution of the contract in the first place and on whose compliance the customer can regularly rely.
Otherwise, any liability of the Provider is excluded.
The above liability regulations also apply with regard to the Provider's liability for its vicarious agents and legal representatives.
The customer indemnifies the Provider from any claims of third parties – including the costs for legal defense in their statutory amount – that are asserted against the Provider due to illegal or contractual actions of the customer.
The Provider is neither willing nor obliged to participate in a consumer dispute resolution procedure according to the VSBG.
The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods.
If the customer is a merchant, a legal entity under public law or a special fund under public law, the court at the Provider's registered office is competent, unless an exclusive place of jurisdiction is established for the dispute. This also applies if the customer has no domicile within the European Union. The Provider's registered office can be found in the heading of these GTC.
Should a provision of this contract be or become invalid or unenforceable, the remaining provisions of this contract shall remain unaffected.
Status: 30.06.2026